BD's Mongolian Grill
  • Sterling Heights, MI, USA
  • Full Time

General Manager 

Are you looking to build your career in Restaurant Management? Are you passionate about restaurants? Do you like to be part of a team that is competing to win? And have a passion for helping others achieve? You might be just the person we are looking for!

The  General Manager is a critical member of the operations team at BD's Mongolian Grill. You would be responsible for impacting the assigned area of responsibility including front of house operations, back of house operations, running a shift, local marketing and sales building, safety, sanitation, cleanliness, and security in accordance with company goals.

The role:

  • Promotes company's mission, vision and values.
  • Directs and manages shifts effectively with a focus on ensuring all teammates are working effectively in their area of responsibility.
  • Ensures customer satisfaction and knowledge of customer recovery strategies.
  • Effectively leads, develops and motivates the team.
  • Delivers a quality product and experience based on brand standards and operating procedures.
  • Conducts effective pre-shift meetings during every shift.
  • Enforces company human resources policies in all aspects of the teammate experience.
  • Enforces all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department.

Your skills:

  • Strong leadership skills to train, coach, develop and motivate others.
  • Able to make critical decisions.
  • Excellent communication skills including writing, speaking, and public speaking.
  • Exceptional organizational and operational skills.
  • Detail-oriented with proven time management skills.
  • Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers and management.
  • Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures.

Education and Experience:

  • Must be at least 21 years of age.
  • Extensive background, 5+ years, in high volume full-service restaurant food operations.
  • Valid ServSafe certification.
  • Detailed knowledge of county, state, and federal health codes.
  • Knowledge of basic employment laws and regulations.
  • Some knowledge of the Spanish language is a plus.
  • Minimum high school education, college degree preferred.

Physical Requirements:

  • Ability to speak clearly and listen attentively to employees and guests.
  • Ability to read and write to facilitate communication.
  • Ability to stand and exert well-paced mobility for up to four (4) hours in length.
  • Ability to lift and/or move up to 50 pounds in weight.
  • Must possess finger and hand dexterity for using small tools and equipment.
  • The workplace may frequently expose the team member to heat/cold and odors.
BD's Mongolian Grill
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